What Will You Learn?

Do you want a career in IT Asset Management (ITAM)? This ITAM Foundation online training course will cover the 4 key areas of IT Asset Management:

  • Hardware Asset Management (Including Mobile Devices)

  • Software Asset Management

  • Services And Cloud Asset Management

  • People And Information Asset Management (Including Bring Your Own Device)

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Course Curriculum

  • 1

    ITAM: Introduction

    • Introduction

    • Learning Objectives

    • ITAM References

    • ITAM Definition: Part 1

    • ITAM Definition: Part 2

    • The 4 ITAM Key Areas: Part 1

    • The 4 ITAM Key Areas: Part 2

    • The 4 ITAM Key Areas: Part 3

    • Why ITAM?

    • Where ITAM?

    • ITAM Eco-System

    • ITAM Perspectives: Part 1

    • ITAM Perspectives: Part 2

    • ITAM Perspectives: Part 3

    • ITAM Perspectives: Part 4

    • ITAM Scorecard Model

    • ISO Standards

    • ISO 55000 Standard

    • Requirements In Managing Assets

    • ITAM System

    • ISO 199770 Standard: Part 1

    • ISO 199770 Standard: Part 2

    • IT Service Management Best Practice

    • ITAM Best Practices

    • ITAM Models

    • ITAM Best Practices

    • ITAMOrg Best Practice

    • GAP Analysis: Part 1

    • GAP Analysis: Part 2

    • Tier Core Processes

    • What Do You Remember?

    • The Answers

    • ITAM: Introduction Quiz

Frequently Asked Questions

Have you got burning questions? You might be able to find the answers for them here:

  • What Are The Prerequisites?

    There is no entry level requirements for the ITAM Foundation course, all of the information that is required to pass the examination is included in the courseware.

  • What Is The Examination Format?

    The examination consists of 40 multiple-choice questions, and has a duration of 60 minutes. In order to pass the examination, you must score 65%. The examination is an online proctored exam conducted by Van Haren.

  • Who Should Attend?

    The ITAM Foundation training course is intended for all key personnel in the organisation involved in the IT lifecycle. Whilst this certification has an IT focus, it has been specifically designed for non-IT personnel in mind.

  • Do I Need Identification For The Examination?

    You will be required to have some form of photo ID (passport, government ID or equivalent) for the examination. If the examination includes a document to be printed, then please ensure that you have a printer in the room where you will be sitting the exam. Some examination institutes will ask you to have a small mirror or reflective surface and the proctor will request that you hold this up to show there is nothing attached to the webcam or even the laptop itself. Also, Adobe Flash Player and Shockwave must also be installed on your desktop or laptop prior to the examination.

  • What Are The Technical Requirements?

    You will need access to a laptop with headphones, or speakers.